Deployment options
You can deploy Piiano Vault as a cloud-based host solution managed by Piiano or self-managed as a cloud or on-premises deployment. This page provides details of the differences between these options.
| Vault SaaS | Vault self-hosted | |
|---|---|---|
| Infrastructure | Vault runs on the AWS infrastructure. | Vault runs in your chosen cloud or on-premises. | 
| Setup and maintenance | Piiano manages the configuration, maintenance, upgrades, and patching of the Vault infrastructure. | Setup terraform and other technologies are provided. You are responsible for the installation and upgrades. | 
| Customization and control | You control all the application settings. Piiano controls the system settings, e.g., ports, KMS configuration, and advanced configuration, such as anti-tampering settings. | You have complete control of all configurations using environment variables and configuration files. | 
| Data security and compliance | 
  | You manage network segregation and isolation. | 
| Data residency | Residency requirements, such as GDPR/CCPA, are achieved by selecting the appropriate region for operation | Vault complies with GDPR/CCPA and PCI when deployed as recommended. | 
| Scaling and performance | Auto scales to hundreds of requests per second. | When provided with appropriate hardware, the application scales to thousands of requests per second. | 
| Latency | Additional latency on top of the self:hosted:
  | Under 10ms for 95th percentile latency when running in your cloud environment, | 
| SLA | Excluding maintenance windows, allow for around 40 minutes of downtime per month. See Vault's SLA for more details. | 24/7 response within 1 hour for business-critical issues. | 
| Support | Proactive monitoring by Piiano. Alerts and auto-scaling are provided. 24/7 response to handle all aspects of the deployment. | The support team works with you on critical issues. If permission is provided we can investigate logs and stack traces remotely.   In addition, you get: 
  | 
| Backup | Point-in-time recovery is divided, with a 5-minute time window. Backups are kept for 7 days. | Use AWS, GCP, or other providers’ database backups. You manage these backups. |